About us
It all began seven years ago, gathered around our simple kitchen table. We didn’t have a grand corporate strategy or a complex business plan; we just had a dream and a deep-rooted belief that we could create something truly special. We weren't entirely sure where the road would lead, but we knew in our hearts it was the right path to take.
We still vividly remember that very first order. We nervously wrapped it by hand, tucked in a carefully handwritten note, and felt a rush of magic as we dropped it into the mailbox. To this day, that feeling hasn't faded. With every single order we send out, we still feel those same butterflies, that same pride, and that same immense gratitude.
Every product in our collection is chosen with all our heart no compromises, ever. We spend long nights searching for pieces that are truly unique, testing them ourselves and asking: "Would I give this to my best friend? Would this make my mother smile?" Only when the answer is a resounding "yes" does it earn a place at Veluaro. Nothing is left to chance, because your trust is sacred to us.
There have been challenging moments nights of doubt and days when the hurdles felt too high. But then, a message from you would arrive: a photo of a happy face or a review that moved us to tears of joy. In those moments, we remembered exactly why we started this journey.
After thousands of packages, you have become so much more than just customers. You are the reason we wake up with a smile every morning. You don’t just make this dream possible; you make it worth living. For that, we are infinitely grateful.
With all our love and passion,
The Veluaro Team
Contact us
FAQs
Can I return my order?
Yes, it is possible.
If you are not satisfied with the items you ordered, you can return them within 30 days of receiving them .
We only use eco-friendly materials because we care about the planet as much as we care about quality. Our fabrics are designed to last: durable, soft, and incredibly comfortable to wear.
Below are the average delivery times for all our packages:
- Processing time: 1 to 3 business days after order placement
- During weekdays, this takes one business day
- For orders placed on Friday evening or over the weekend, delivery times may be slightly longer.
- Delivery time: 8 to 12 working days after order is shipped
Check out our size chart on the product page to find the right size for you.
If you are unsure between two sizes, we recommend choosing the larger one.
Still have questions? Don't worry: email our customer service and we'll be happy to help you find the perfect size!