Shipping Policy

Below you’ll find the estimated delivery timeline for all our shipments:

  • Once an order is placed, we need 1–3 business days to process it. During weekdays this typically takes one business day, but if you order on Friday evening or over the weekend, it may take a bit longer.
  • After processing, your order will be shipped, and the average delivery time is 8–12 business days.

We strive to make the ordering and delivery process as user-friendly as possible. If you have any questions or comments, please don’t hesitate to contact our customer service. Below is an explanation of how your order is processed and delivered.

Placing an order

Ordering at Veluaro is simple. First, go to the product page and add the desired product to your cart by clicking the “Add to cart” button. Check that you have selected the correct variants. If everything is correct, proceed to checkout by clicking “Proceed to checkout.” On the information page, enter your correct address details and click “Continue to shipping.” On the “Shipping” page, you can review the entered address details. Please note that every shipment is completely free. Click “Continue to payment” and select your preferred payment method. At Veluaro, all payment options are SSL-encrypted, ensuring a secure payment environment. Pay by credit card (Mastercard, Maestro, Visa), bank transfer, EPS, or instant payment. Click “Complete order” and follow the instructions on the selected payment page. If you encounter any issues, you can always contact us.

Shipping costs

We cover the shipping costs for every order. All our products are shipped 100% free, with no minimum order quantity.

Shipping your order

Found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. To maintain fair prices, we consolidate parcels in larger batches and ship them once the minimum quantity is reached. We appreciate your understanding and cooperation in helping contribute to a better and healthier world.

We do our utmost to ship your order as quickly as possible. Please contact us by email if you want to be sure your order ships today. Our service team will be happy to advise you on the best solution.